Service area exclude：Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the Virgin Islands.
shipping information
Please refer to your shipping confirmation email to track your order. If you have any questions, Please contact our Customer Care Team anytime!
Delivery Time = Warehouse Processing Time (1 Business Day) + Shipping Time
For Australia & New Zealand
For United States
For Canada
For United Kingdom
*Shipping cost is based on order value.
| Shipping Method | Delivery Time | Cost (Over AUD $25) | Cost (Under AUD $25) |
| Expedited Shipping | 7-9 Business Days | FREE | AUD $5 |
| Shipping Method | Delivery Time | Cost (Over AUD $150) | Cost (AUD $60-AUD $150) | Cost (Under AUD $60) |
| Express Shipping | 4-6 Business Days | FREE | AUD $8 | AUD $11 |
| Shipping Methods | Delivery Time | Cost (based on order value) | ||
| AUD $0-AUD $90 | AUD $90-AUD $180 | Over AUD $180 | ||
| Expedited Shipping | 6-8 Business Days | FREE for orders over AUD $60, otherwise AUD $3 | ||
| Express Shipping | 3-5 Business Days | AUD $18 | AUD $14 | FREE |
| Shipping Methods | Delivery Time | Cost (based on order value) | ||
| AUD $0-AUD $90 | AUD $90-AUD $180 | Over AUD $180 | ||
| Expedited Shipping | 6-8 Business Days | FREE for orders over AUD $60, otherwise AUD $3 | ||
| Express Shipping | 4-6 Business Days | AUD $18 | AUD $14 | FREE |
Due to overwhelming volume of orders, expedited shipping to Canada may be delayed by 3-4 business days.
| Shipping Methods | Delivery Time | Cost (based on order value) |
| Expedited Shipping | 7-9 Business Days | FREE for orders over AUD $25, otherwise AUD $5 |
Where is my order
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both email and order number in order to monitor order status. Click here.
Tips for shipping
A) Please note that APO/FPO & PO Boxes are not accepted.
B) We are doing our best to make the promised time, please understand our warehouse are working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.
C) Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.
D) Your order tracking information will be updated when it arrives in carrier's regional facility. Kindly allow 2-3 days of transit shipment. Thanks for your patience. Should you have any questions, please chat with us.
Please refer to your shipping confirmation email to track your order. If you have any questions, Please contact our Customer Care Team anytime!
Delivery Time = Warehouse Processing Time (1 Business Day) + Shipping Time
For Australia & New Zealand 
*Shipping cost is based on order value.
• Expedited Shipping (7-9 Business Days)
| Order Value | Cost |
| Over AUD $25 | FREE |
| Under AUD $25 | AUD $5 |
• Express Shipping (4-6 Business Days)
| Order Value | Cost |
| Over AUD $150 | FREE |
| AUD $60-AUD $150 | AUD $8 |
| Under AUD $60 | AUD $11 |
For United States
For Canada
For United Kingdom
Where is my order
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both email and order number in order to monitor order status. Click here.
Tips for shipping
A) Please note that APO/FPO & PO Boxes are not accepted.
B) We are doing our best to make the promised time, please understand our warehouse are working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.
C) Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.
D) Your order tracking information will be updated when it arrives in carrier's regional facility. Kindly allow 2-3 days of transit shipment. Thanks for your patience. Should you have any questions, please chat with us.
