Contact us
1Please select the question type,it will help us to resolve your issue better!
Promotion&Payment
Products&Size
Account&Points
Order&Delivery
Return&Exchange
Suggestions/Complaints
2 Contact Method
Live Chat
24/7 Instant Support
Start
Submit A Ticket
We will get back to you within 24 hrs.
Start
Order Tracker
Enter your order number to check its status
Start
Start A Return
Please enter your order number and email address to start a return
Start
Hotline Appointment
We will call you back on the time you choose
Start
Tips:
1. Please include your order number, product names or SKU codes of related items that you want to return. This is required for return or exchange.
2. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. Please check your spam mailbox if you don't see it.
3. SKU codes can be found in your order confirmation email, or on the barcode sticker of the poly bags.
4. Products need to be returned to the address that CUSTOMER SERVICE has provided. Please DO NOT use the address on the shipping slip.
5. If you utilized a self-ship return, kindly share the receipt or tracking number for expedited refund processing.